Returns: Returns are accepted within 7 days of receiving the product, subject to specific conditions based on the product and promotion.
Defective or Incorrect Products: Any issues with defective, incorrect, or damaged products must be reported within 24 hours of delivery.
Reverse Shipment Fee: A reverse shipment fee of Rs 70 will be charged and deducted from the refund.
Refunds: Refunds will be processed once the returned product is received.
Exchanges: For exchanges, your original product will be picked up first. Once it arrives at our warehouse, the exchange product will be dispatched. This process may take 15-20 days.
Ineligible Products: Items purchased during special sales, with free product offers, or under BOGO (Buy One Get One) promotions are not eligible for returns.